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>> FAQs

FAQs

About Reward Points
What is Reward Points of SourcingMap.com?How to earn reward points?
How to know and inquire about my points?Redeem Rewards and Values
How to use my reward points for shopping?Condition of Use
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Introduction
How do I order on SourcingMap?Can you ship to my country?
Why should I order from SourcingMap?Who we are - A worldwide online outlet mall
How can I see the real wholesale prices?How do I specify a larger quantity for an item?
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General FAQs
What is your lead time?Do you offer free samples?
Can offer any price discounts?Can you drop ship orders directly to my customers? How?
Why can't I log in to SourcingMap?What should I do if I lost my password?
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Placing Orders
What does my order status mean?How do I cancel my order?
I want to buy more, but your stock is insufficient.What is your minimum order quantity (MOQ)?
Can I change my order after I've already paid for it?
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Payments
Which payment methods do you accept?Where is the bank transfer information?
What is PayPal?What is WorldPay?
I'm having problems during checkout, especially concerning connectivity to PayPal and WorldPay.How do I pay via bank transfer?
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Shipping and Delivery
How do I track my order?Where is my SUBSIDIZED AIR TRANSPORT order?
Where is my REGISTERED MAIL order?What is the website for the postal service in my country?
Shipping Methods Comparison.Can you send me a tracking number?
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Tax, Customs, and Duties
Do I have to pay import taxes and customs duties?What if my parcel is held by local customs?
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General Product Questions
Can your products be used in my country?Are your products sent with manuals?
Do you have original iPods, Canon, Sony, or other major brands?Can you print our logo on the products?
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Warranty and Return Policies
Our commitment to our retail customersWhat is your warranty policy?
What is your Return Policy?
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Tips/Questions for Glasses
What are the right sunglasses for a particular sport?Caring for sunglasses.
Is it important to wear sunglasses in the water?Which lens color is the best?
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Digital Camera Tips/Questions
Does the Virgo digital camera come with a North American compatible AC adaptor?What is the difference between optical and digital zoom?
The images coming out of the digital camera are dark and the color is not right. How do you fix this?What does LCD stand for?
How should you clean an LCD screen? How do you get rid of red eyes in flash photos of people?
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Tips/Questions for Cell Phones and Accessories
How do you make the Sunglasses Hands-free Bluetooth Headset work with a phone?Are your GSM cell phones unlocked?
What does unlocked mean?When attempting to place a call, a message like "Please insert SIM card"
Resolving problems with cell phones connecting to networks.The cell phone won't charge. What could be the problem?
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